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Apple Authorised Service Provider - iCare, Edappally, ernakulamAuthorised Apple Service Center in Edappally, Ernakulam, Kerala
INRhttps://appleauthorisedservicecentre.icareservice.co.in/icare/apple-service-center-in-ernakulam/apple-service-center-in-edappally/apple-authorised-service-provider-icare-in-edappally-ernakulam--24saoT/reviewsMarottichuvadu, Kochi, Marottichuvadu RoadEdappally, ernakulam682024
Marottichuvadu, Kochi, Marottichuvadu Road , Nearby Fress Trees Garden & Cafe , Edappally , ernakulam , kerala - 682024
Apple CSAT Score : 91%
08071326579
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Apple Authorised Service Provider - iCare Reviews in Edappally, ernakulam
Rate your Experience
iCare Reviews
Adv Alfiya Sidheek
had a very satisfying experience at icare. The staff were polite, professional, and explained everything clearly. My device was repaired quickly and is working perfectly now. I truly appreciate their prompt service and customer-friendly approach. I would definitely recommend this service centre to others
Alfiya Sidheek
Murali K.T
nakul m krishna nakul m krishna
Samad Bannur
Bhavika R
Rose Mary Thomas
Reached out to them for fixing the green screen issue. There wasn’t any guidance from their end to get the exception approved from Apple.Also the phone number provided was always unreachable.There was a significant delay in providing the updates to apple team and since phone number was unreachable, i had to contact icare customer support every-time to get some update.
However the green screen issue was fixed without any data loss. Please work on your customer service.
P Kumar
Sneha Vs
Prapanchush Praveen
Polite and helpful staff. They treat customers with respect and explain things clearly. Good service experience.
Jobin Ts
Mrhippie Soul
Shijith Mathew
Sibu Benny Chazhoor
Nibin Babu
Adhwydh Manu
Arun Kr
Good customer support
sowmya c.s
ASWIN KUMAR S
AJITH KR
Subin Sunhas
VAISAKH RAJEEV
Abhay Rajput
I got a black spot on my iphone 15 plus screen and they replaced it on the same day for free(My device was under warranty). Thanks a lot to icare❤️
Arjun Vas
Green Screen Issue: iPhone 13 Pro Max
3.5-year-old phone. Got the now-famous green/yellow screen issue out of nowhere. No physical damage.
Took it to iCare. The executive (Rajesh) immediately understood the issue and told me that if there was no physical/water damage, I would get the display changed free of cost.
Got the new display after 2 days. There wasn't much queue on either day, and Rajesh resolved our issue and helped with delivery pretty quickly. DATA WAS NOT ERASED. EVERYTHING STAYED SAME
Antony Soly
I recently had an outstanding experience with AppleCare Edapally for my wife's iPhone 13 display issue, and I can’t praise their customer service enough! From the moment I reached out, the team was incredibly professional, patient, and knowledgeable. They guided me step-by-step through the repair process, clearly explaining my options and ensuring I felt confident in the next steps dont remember the names of the executives in the store because all of them were really great most of the time i interacted with Razak. The support representative was friendly and took the time to answer all my questions, making what could have been a stressful situation completely hassle-free. The repair itself was handled swiftly, and my phone was returned in perfect condition.AppleCare’s exceptional service and seamless process truly set them apart, even the Online senior service coordinator Sunil he too went above and beyond and updating with the process i wish all the companies had a strong after sales service and support team like this—I highly recommend I care Edapally to anyone needing reliable support for their Apple devices.
Joseph Scott Cabral