Apple Authorised Service Provider - iCare, HSR Layout, bengaluru

Authorised Apple Service Center in HSR Layout, bengaluru, karnataka

1. Backup your data

2. Turn-off Find My iPhone/ iPad/ Mac

3. Sign-out of iCloud and Apple ID

4. Erase All contents and settings

5. Remove SIM card (for iPhones and Cellular iPads)

6. Bring the device receipt and AC+ or Protect+ invoice (where applicable)

If your device is out of warranty, we charge a service fee when you book the device for service.

This fee covers service labour to process, diagnose and quote for the service required.

If you approve the repair quote, there is usually no additional labour fee to pay; you just pay for the parts needed. If you decline the quote, then your device is ready to collect, and there is nothing further to pay.

Yes, we do pick up and drop up to 40 Km. Please book the schedule for pick-up or drop with our support number 080 46999888

Yes, our team can assist you with data backup. Please ensure to bring an external storage device for data backup, or you can buy one storage device from our iCare

Your visit to iCare allows you to consult with a qualified technician to discuss the problem of your device. The following repairs can be covered under same visit, 

- Accessory Repairs.
- Repairs needing parts such as displays and batteries, if stock available .

It is not possible to retrieve data if the device cannot power on.

1. Using Apple’s Warranty Check Tool:

• Visit the Apple Check Coverage (https://checkcoverage.apple.com) website.

•Enter your device’s serial number and the captcha code provided.

•Click Continue, and you’ll see the warranty details of your device, including coverage for repairs and technical support.

2. From Your Device:

• Open the Settings app on your device.

• Tap General > About.

• Look for the Serial Number and either note it down to check on Apple’s website or tap Coverage Expired or Limited Warranty (if applicable) to see more details directly from your device.

3. Apple Support App:

• Download and open the Apple Support app on your device.

•Your device details, including the warranty status, will automatically be displayed under My Devices.

Unfortunately, we cannot unlock devices that are FMIP-locked. To unlock your device, you must disable the “Find My iPhone” feature by signing in with your Apple ID at iCloud.com or directly on your device. If you’re unable to do so, you will need to provide proof of purchase to Apple Support for further assistance. This is a security measure to protect the data and ownership of the device.

Hardware Coverage

• Unlimited incidents of accidental damage protection

• Battery coverage

• In-box accessories

• Same-day service in most major metropolitan areas worldwide

Expert Support

• Priority access to Apple support

• Support for OS, iCloud and Apple-branded apps

iCloud+ for iPhone and iPad Plans

• iCloud+ with 50GB of storage

• iCloud Backup to keep your content safe and secure in the event of theft, loss or damage

• Privacy protections for web browsing and email with

iCloud Private Relay and Hide My Email

Plan term

1 Year coverage from plan purchase

For iPhone, iPad, Watch, Headphones & Home Pod

2 Years coverage from plan purchase

For Mac, Apple TV & Apple Display

Eligibility is the key criteria - A Single dent/scratch can void the eligibility.

Every day delayed increases the chances of the product getting a deep scratch or dent. So, don't wait for tomorrow as it might be too late.

365 days eligibility is only for phones

Yes, it is cost effective. An average display repair may cost you anything between ₹30,000 and ₹40,000.

Consider this as money saved when you have damages.

If you plan to sell your device later, that is all the more reason to buy Protect+.

Protect+ covers accidental damages and keeps your device in perfect shape till you decide to

Yes, you do. Please opt for this option through the AppleCare helpline - 00080 01009009.

Don't worry. It's never too late to buy Protect+. Buy it now before you lose eligibility.

Don’t worry. With Protect+, you get an additional 50 GB

cloud space as backup for the entire period of your Protect+ coverage for iOS devices.

Protect+ is not insurance. It is an unlimited accidental damage cover without depreciation.

Incident fee is the nominal transaction fee you pay to Apple for facilitating the repair. The parts and service charges are covered under Protect+.

Unauthorised service personnel might engage in unauthorised modifications. Protect+ helps you get repairs done by authorised service providers, giving you peace of mind

We see a lot of fraud happening to damaged devices every day.

Accidental damages can never be predicted.

Good care means the device is fully protected, so it is all the more reason for your priced possession to be protected

Don't worry. We provide EMI options that help you pay in instalments while ensuring protection for your device.

It is slightly more expensive but gives you the lost opportunity to cover your device, at least now.

Yes, we can.

We come on a case-to-case basis. We can visit your location to validate the eligibility and get your device

All physical damages are covered, except those devices that are beyond repair.

You have to pay a minimum incident fee for every accidental damage (with Protect+). Tempered glass will give you added protection and help you save on incident charges owing to unforeseen situations.

Please refer to the Apple Limited Warranty policy for coverage limitations and exclusions.

• Apple Limited Warranty (https://www.apple.com/legal/warranty/products/mac-warranty-document-us.html)

• AppleCare+ for Mac Terms and Conditions (https://www.apple.com/legal/sales-support/applecare/applecareplus/)

Please refer to the Apple Limited Warranty policy for coverage limitations and exclusions.

• Apple Limited Warranty (https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html)

• AppleCare+ Terms and Conditions (https://www.apple.com/legal/sales-support/applecare/applecareplus/)

AppleCare+ is an extended support plan offered by Apple that provides additional coverage beyond the standard Apple Limited Warranty. It covers hardware repairs and adds protection for accidental damage. 

Hardware Coverage

• Unlimited incidents of accidental damage protection

• Battery coverage

• In-box accessories

• Same-day service in most major metropolitan areas worldwide

Expert Support

• Priority access to Apple support

• Support for OS, iCloud and Apple-branded apps

Plan term

1 Year coverage from plan purchase for iPhone, iPad, Watch, Headphones & Home Pod

2 Years coverage from plan purchase For Mac, Apple TV & Apple Display

For more details, Please refer to the Apple Limited Warranty policy for coverage limitations and exclusions.

https://www.apple.com/legal/sales-support/applecare/applecareplus/2209/220907_applecareplusmac_in_tc.pdf

https://www.apple.com/legal/sales-support/applecare/applecareplus/us/